> For the complete documentation index, see [llms.txt](https://docs.lucernahealth.com/guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lucernahealth.com/guide/consumer-360/consumer-profile/consumer-details.md).

# Consumer Details

Insurance, facilities, demographics and identifiers. Select any value in the **Source System** column to see where that data originates.

| Section               | Field                                     | What it means                                                                                                                                                                          | Source System                                                            | Badge                                                                                                                                                                    |
| --------------------- | ----------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Insurance             | Roster Status, Roster Date, Roster Tenure | Roster standing and how long the consumer has been attributed.                                                                                                                         | [Payer eligibility and roster](#roster-status-roster-date-roster-tenure) | Roster Status Active: Green, Inactive: Red                                                                                                                               |
|                       | Payer Data column                         | Coverage exactly as the payer reports it in the eligibility file.                                                                                                                      | [Payer eligibility and roster](#payer-data-column)                       | PCP Assigned, Referral Needed and Segment are always blue.                                                                                                               |
|                       | Provider Data column                      | Coverage as captured in the provider's system, usually at registration. The two columns sit side by side so a mismatch is visible — the warning icon marks fields where they disagree. | [EMR](#provider-data-column)                                             | Where the two columns disagree, the text turns red and a warning icon appears beside the item name. The tooltip reads: mismatch detected, please verify the information. |
| Assigned Facility     | Assigned Facility                         | Facility tied to the assigned PCP, with county and distance from the consumer's address.                                                                                               | [Provider directory](#assigned-facility-1)                               | -                                                                                                                                                                        |
| Closest Facilities    | Closest Facilities                        | Nearest facilities to the consumer regardless of assignment. Useful when the assigned facility is not the most accessible one.                                                         | [Derived in Leap](#closest-facilities-1)                                 | -                                                                                                                                                                        |
| Demographics          | Demographics                              | Full demographic detail behind the summary shown in the side panel.                                                                                                                    | [Golden record (CPS)](#demographics-1)                                   | –                                                                                                                                                                        |
| Contact Information   | Contact Information                       | Phone, email and address on file, with opt-in and do-not-contact status.                                                                                                               | [Golden record (CPS)](#contact-information-1)                            | –                                                                                                                                                                        |
| Identifiers           | Identifiers                               | Every identifier known for this consumer. Lucerna ID is the internal Leap identifier. More than one value on a row means multiple source records were merged into this profile.        | [Golden record (CPS)](#identifiers-1)                                    | – Hover a number to copy it; the copy icon copies all of them.                                                                                                           |
| Consumer Data History | Consumer Data History                     | Row-level history of every source record that contributed to the golden profile, so you can see which system supplied which value and when.                                            | [Golden record (CPS)](#consumer-data-history-1)                          | –                                                                                                                                                                        |

{% hint style="info" %}
**Why the payer and provider columns disagree.** The payer column is the eligibility file. The provider column is what the front desk recorded at registration. The warning icon marks the fields where they disagree.
{% endhint %}

***

### Data Lineage

#### Insurance

<details>

<summary>Roster Status, Roster Date, Roster Tenure</summary>

| Source system     | Leap table                                                                                                                        | UDM source                                                                                                                    |
| ----------------- | --------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- |
| Payer roster feed | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`fct_roster`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/roster/fct_roster) |

</details>

<details>

<summary>Payer Data column</summary>

| Source system          | Leap table                                                                                                                        | UDM source                                                                                                                                                                                                                                                                                                          |
| ---------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Payer eligibility file | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`fct_roster`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/roster/fct_roster), [`dim_provider_directory_facility`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/provider_directory/dim_provider_directory_facility) |

</details>

<details>

<summary>Provider Data column</summary>

| Source system                            | Leap table                                                                                                                        | UDM source                                                                                                                                             |
| ---------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| EMR registration and practice management | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`fct_patient_insurance`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/insurance/fct_patient_insurance) |

</details>

#### Assigned Facility

<details>

<summary>Assigned Facility</summary>

| Source system                                                             | Leap table                                                                                                                        | UDM source                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| ------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Provider directory for the facility, geocoded distance calculated in Leap | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`fct_attribution`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/attribution/fct_attribution), [`dim_provider_directory_facility`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/provider_directory/dim_provider_directory_facility), [`dim_consumer_facility_distance`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/provider_directory/dim_consumer_facility_distance), [`dim_consumer_contact`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/consumer/dim_consumer_contact) |

</details>

#### Closest Facilities

<details>

<summary>Closest Facilities</summary>

| Source system                                                                           | Leap table           | UDM source                                                                                                                                                                         |
| --------------------------------------------------------------------------------------- | -------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Derived in Leap — geocoded distance between the consumer address and facility locations | `closest_facilities` | [`dim_consumer_facility_distance`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/provider_directory/dim_consumer_facility_distance) |

</details>

#### Demographics

<details>

<summary>Demographics</summary>

| Source system         | Leap table                                                                                                                        | UDM source                                                                                                                                                                                                                                                                           |
| --------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Golden profile in CPS | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`dim_consumer`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps/dim_consumer), [`dim_consumer_contact`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/consumer/dim_consumer_contact) |

</details>

#### Contact Information

<details>

<summary>Contact Information</summary>

| Source system                                                                      | Leap table                                                                                                                        | UDM source                                                                                                                                                                                                                                                                           |
| ---------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Golden profile in CPS for the values, contact and opt-out feeds for consent status | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`dim_consumer_contact`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/consumer/dim_consumer_contact), [`dim_consumer`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps/dim_consumer) |

</details>

#### Identifiers

<details>

<summary>Identifiers</summary>

| Source system              | Leap table                                                                                                                        | UDM source                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| -------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Identity resolution in CPS | [`consumer_profile`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps?version=24) | [`dim_consumer`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps/dim_consumer), [`brg_consumer_xwalk`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_application/cps/brg_consumer_xwalk), [`fct_master_consumer_id_details`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/consumer/fct_master_consumer_id_details), [`fct_roster`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/roster/fct_roster), [`fct_patient_insurance`](https://sanitas.leap.lucernahealth.com/data-hub/data-model/catalog-overview/leap_norm_model/insurance/fct_patient_insurance) |

</details>

#### Consumer Data History

<details>

<summary>Consumer Data History</summary>

| Source system    | Leap table      | UDM source      |
| ---------------- | --------------- | --------------- |
| CPS record store | `N/A (CPS API)` | `N/A (CPS API)` |

</details>